30 Nov Should Retail Businesses be Human Centered or Data Driven?
In a world where data has become a buzz, the question arises: Can your business thrive on human interactions alone? While there's no denying the...
Author: senwaveadmin
21 Nov Dealing With Customers is Boring and Mundane.. How Come?
Breaking the Chains of Repetition The daily grind of repetitive tasks, like sending out a thousand generic emails or sorting through endless leads, can sap the...
26 Oct Stop Losing Your Customers With CRM
First off, What's a CRM? Think of CRM (Customer Relationship Management) as a super upgraded digital phonebook. Instead of just names and numbers, CRM remembers what...
16 Oct Making Sense of Data: Customer Segmentation for Better Results
Many businesses face a challenge: they have a lot of customers’ data but don't know how to group their customers in useful ways. This challenge...
26 Sep How You Can Use CRM to Save Costs with Automated E-Receipts
For years, the scene in retail stores across Malaysia and elsewhere was the same. You walk to the counter, make a purchase, and the cashier...
19 Sep Making Shopping Personal: How CRM Changes the Game
In the bustling world of retail, where trends change like the wind, staying close to your customers is a game-changer. That's where Customer Relationship Management...
09 Aug Is Your Sales Process Turning Your Customers Away?
In the fiercely competitive world of retail, every sale matters. But, have you ever stopped to consider if your sales process is helping you close...
18 Jul Everyone loves trying out the new product across the street.. How to Get Customers to Stay With Us?
In today's dynamic market, where competition is fierce and customers are constantly enticed by new options, establishing and maintaining customer loyalty is a critical challenge....
11 Jul Why Customer Come Into The Shop And Look Around Only
It's a common scenario: customers walk into your shop, take a casual stroll, and leave without making a purchase. You may wonder why they do...
26 Jun Why Customer Experiences Are The Future Of CRM?
Now, think about the preferred shop you always head to when you run out of supplies or when it’s time for you to obtain its...
