26 Oct Stop Losing Your Customers With CRM
First off, What's a CRM? Think of CRM (Customer Relationship Management) as a super upgraded digital phonebook. Instead of just names and numbers, CRM remembers what...
First off, What's a CRM? Think of CRM (Customer Relationship Management) as a super upgraded digital phonebook. Instead of just names and numbers, CRM remembers what...
Many businesses face a challenge: they have a lot of customers’ data but don't know how to group their customers in useful ways. This challenge...
For years, the scene in retail stores across Malaysia and elsewhere was the same. You walk to the counter, make a purchase, and the cashier...
In the bustling world of retail, where trends change like the wind, staying close to your customers is a game-changer. That's where Customer Relationship Management...
In the fiercely competitive world of retail, every sale matters. But, have you ever stopped to consider if your sales process is helping you close...
In today's dynamic market, where competition is fierce and customers are constantly enticed by new options, establishing and maintaining customer loyalty is a critical challenge....
It's a common scenario: customers walk into your shop, take a casual stroll, and leave without making a purchase. You may wonder why they do...
Now, think about the preferred shop you always head to when you run out of supplies or when it’s time for you to obtain its...
In the fast-paced food and beverage industry, efficiency and accuracy are paramount. However, outdated order processing procedures, unnecessary errors, and commission fees from third-party platforms...
A survey suggests around 79% of consumers have reported that they have joined at least one membership program, subscription or loyalty program. As retailers find...