(If you are reading this Privacy Notice on behalf of a body corporate/business enterprise which maintains/maintained contractual relationship with SENWAVE RETAIL SOLUTIONS SDN BHD this Privacy Statement is intended to be addressed to, without limitation, the individual officers (e.g. authorised signatories and company secretary), directors, shareholders, beneficial owners (e.g. sole proprietor and partners), guarantor or obligor of the body corporate/business enterprise (the “Relevant Individuals”) and “you” shall be construed accordingly to mean the Relevant Individuals).
At SENWAVE RETAIL SOLUTIONS SDN BHD, we value your privacy and strive to protect your personal information in compliance with the Personal Data Protection Act and other relevant laws of Malaysia.
Pursuant thereto, this Privacy Notice is designed to explain and elaborate upon some of our policies and principles pertaining to the privacy of your personal information, all of which we have adopted as a sign of our commitment to respecting, maintaining, protecting and safeguarding the privacy of your personal information.
SENWAVE RETAIL SOLUTIONS SDN BHD will only collect, record, hold, use, disclose and store (i.e. “process”) use your personal information in accordance with such laws (including the Personal Data Protection Act 2010 and other applicable data protection or privacy laws / regulations), this Privacy Notice and the privacy terms in your agreement(s) with any SENWAVE RETAIL SOLUTIONS SDN BHD entities that you may have contracted and contacted with.
Your privacy matters to us, so please take the time to get to know our practices and if you need further information, please contact us via email at email@example.com
In order to enable us to deal with your inquiries, open and operate an account/facility for you and/or to generally provide you with our products and services, we may need to and/or may be required to process personal information and financial information about you, including but not limited to:
We may obtain this information from yourself and from a variety of sources, including but not limited to:
Other than as stated above, we may use your personal information for one or more of the following purposes:
Please be assured that we will ask for your consent before using your personal information for a purpose other than those that are set out in this Privacy Notice and in the privacy terms in your agreement(s) with any SENWAVE RETAIL SOLUTIONS SDN BHD entities.
As a part of providing you with our products and services and the management and/or operation of the same and/or for any of the purposes as set out in this Privacy Notice in relation to our use of your personal information, you consent and authorise us to disclose information about you and/or your account(s) with us (as well as with other entities within the SENWAVE RETAIL SOLUTIONS SDN BHD to:
There may be instances which we may share non-personally identifiable information about you to third parties, such as advertising identifiers or one-way coding (eg. cryptographic hash) of a common account identifier, such as a contact number or e-mail address, to enable the conduct of targeted advertising.
Additionally, the individual entities within the SENWAVE RETAIL SOLUTIONS SDN BHD, our merchants and strategic partners may contact you about products, services and offers, which we believe may be of interest to you or benefit you. Please be informed disclosure to other entities within the corporate group of SENWAVE RETAIL SOLUTIONS SDN BHD for cross selling purposes shall not be effected if such disclosure is objected you. Further, please also be informed that we will only disclose your personal information (which will not include information relating to your affairs or accounts) to third parties such as our merchants and strategic partners for marketing and promotional purposes where your express prior consent has been obtained and subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to the SENWAVE RETAIL SOLUTIONS SDN BHD.
You may tell us at any time if you do not wish to receive direct marketing communications from us, from individual entities within the SENWAVE RETAIL SOLUTIONS SDN BHD and/or from our merchants and strategic partners by notifying us at the address/telephone number/ fax number/ e-mail address given at the end of this Privacy Notice. Your latest written instructions to us will prevail. In certain instances where marketing communications from us are sent via browser push to your mobile device, you will have to follow certain prescribed steps to discontinue the receipt of marketing communications from us.
We will treat your personal information as private and confidential and will not disclose your information to anyone outside the SENWAVE RETAIL SOLUTIONS SDN BHD except:
Information is our asset and therefore SENWAVE RETAIL SOLUTIONS SDN BHD places great importance on ensuring the security of your personal information. We regularly review and implement up-to-date technical and organisational security measures when processing your personal information.
Employees of SENWAVE RETAIL SOLUTIONS SDN BHD are trained to handle the personal information securely and with utmost respect, failing which they may be subject to disciplinary action.
SENWAVE RETAIL SOLUTIONS SDN BHD will retain your personal information in compliance with this Privacy Notice and/or the terms and conditions of your agreement(s) with SENWAVE RETAIL SOLUTIONS SDN BHD entities for the duration of your relationship with us, or as necessary to perform our obligations to you or to enforce or defend the interests of SENWAVE RETAIL SOLUTIONS SDN BHD and/or its customers as may be deemed necessary, or as required by applicable law and SENWAVE RETAIL SOLUTIONS SDN BHD’s policies in relation to data retention.
Where indicated (for example in employment application forms or accounts information), it is obligatory to provide your personal information to us to enable us to process your application for our products or services. Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products or services. You shall update us on any changes to your personal information recorded with us.
We can assist you to access and correct your personal information held by us.
Where you wish to have access to your personal information in SENWAVE RETAIL SOLUTIONS SDN BHD’s possession, or where you are of the opinion that such personal information held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us via emailing at firstname.lastname@example.org
We will use reasonable efforts to comply with your request to access or correct your personal information within 21 days of receiving your request.
Please note that SENWAVE RETAIL SOLUTIONS SDN BHD may have to withhold access to your personal information in certain situations, for example when we are unable to confirm your identity or where information requested for is of a confidential commercial nature or in the event we receive repeated requests for the same information. Nevertheless, we will notify you of the reasons for not being able to accede to your request.
Please also note that SENWAVE RETAIL SOLUTIONS SDN BHD may use its discretion in allowing the corrections requested and/or may require further documentary evidence of the new information to avoid fraud and inaccuracy.
Please ensure your personal information (such as your mailing address(es), e-mail address(es) and telephone number(s) recorded with us are current, complete and accurate. Please notify of any change in your personal particulars via the channels made available by us to ensure that all correspondence and/or communication reach you in a timely manner and to enable us to serve you better.
Subject always to our contractual rights and obligations under relevant laws and regulations, you may exercise your choice in respect of the disclosure, retention and use of your personal information. Should you wish to do so, kindly contact us at the address/telephone number / e-mail address given at the end of this Privacy Notice.
This Privacy Notice may be revised from time to time. Notice of any such revision will be given on SENWAVE RETAIL SOLUTIONS SDN BHD’s website and/or by such other means of communication deemed suitable by SENWAVE RETAIL SOLUTIONS SDN BHD.
Contacting SENWAVE RETAIL SOLUTIONS SDN BHD About Your Privacy And How We Handle Your Personal Information
Should you have any query in relation to this Privacy Notice or how we handle your personal information, kindly contact us via email at email@example.com