What is included in your SaaS-based Retail Solutions?
Our platform offers an end-to-end suite of retail solutions covering product management, inventory, order processing, multi-channel e-commerce, warehouse logistics, membership management, and more — all delivered via the cloud.
Is your solution suitable for both online and offline retail operations?
Yes! Our platform supports omnichannel retail, integrating physical stores, e-commerce platforms, mobile POS systems, and fulfillment partners to create a unified retail ecosystem.
How long does it take to implement your solution?
Implementation timelines vary depending on the scope and complexity of your requirements. Some businesses may go live within weeks, while others may adopt the platform in phases over several months or even longer as part of a gradual digital transformation.
Can I use only a few modules instead of the full suite?
Absolutely. Our solution is modular, allowing you to choose and pay for only what you need — whether it's inventory, membership, order management, or e-commerce automation.
How do you handle data security and access control?
We apply enterprise-grade security protocols including data encryption, access audits, password policies, and activity logs. You have full control over user roles and permissions to safeguard your operations.
Which platforms do you integrate with?
We support integrations with major e-commerce platforms like Lazada, Shopee, TikTok, and more. We also offer APIs and connectors for ERPs, 3PLs, and B2B partners.
Is this platform mobile-friendly?
Yes, our new retail solutions can be mobile-friendly, with support for iOS, Android, and Huawei AppGallery. They are designed for field operations such as telemarketing, diagnostics, deliveries, and returns — accessible anytime, anywhere on your preferred device.
What kind of support is provided after purchasing the solution?
We offer a standard one-month support window after deployment. For extended support, various packages are available to ensure ongoing assistance and system performance optimization.
Do you offer customer support or onboarding help?
Yes, we provide onboarding support, training sessions, documentation, and ongoing technical support to ensure a smooth implementation and long-term success.
